Expats relocating from Dubai chasing missing shipments

Published:  29 Nov at 6 PM
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Tagged: USA, UK, Dubai, England
Despite paying a local shipper thousands of dirhams to transport their belongings back to their home countries, former Dubai residents still haven’t received their shipments.

The situation strongly resembles the 2014 Dubai Relogulf incident, where expats were left without their personal goods and household items for many months. Those affected at the present time are certain the man who represented the shipping company Expat Relocations is the former Relogulf managing partner operating under another name.

Relocating expats who used the company paid around 25,000 dirhams each for the transportation of their goods from the emirate to their home countries. Lionel Philip Davies was their contact, operating under the business name of Expat HQ on an Ajiman Free Zone license. Attempts to contact Davis have so far been unsuccessful.

Expats had obtained quotes from a number of relocation companies in the region, and had decided on Expat Relocations due to the firm’s competitive quote. Once collection of their goods by the supposedly door-so-door service had taken place and the charges had been paid in advance, they left Dubai for the UK, but are still without their shipments.

Charges covered packing, shipping, delivery and unpacking, but the company are now demanding clients pay extra for container delivery to their homes. At present, it seems the goods are sitting in ports whilst the customers are having to deal with upheavals such as lack of furniture, appliances and clothing as well as school books for their children.

Two firms, one in Dubai and one in the UK are offering support and advice to those affected, with Dubai-based International Movers Dasa concentrating on how to recover possessions and UK-based Condictor Solutions offering guidance to those caught up in the scandal. Those who’ve lost out are now consulting lawyers in attempts to recover their possessions and police are investigating all claims.

A marketing manager at International Movers Dasa told the media she was disappointed to find that enterprises of this kind can still legally operate in the emirate. She added that, if Davis hadn’t paid freight fees in advance in spite of his upfront charges to clients, containers would not be shipped, nor would the goods be released until fees due were paid. In addition, proof of customs clearance must be shown for every shipment with the required bill of lading.
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